Refund and Returns Policy

Effective Date: June 3, 2024
Energyfa wants to ensure you're completely satisfied with your purchase. If you experience any of the following reasons, we offer a flexible refund and returns policy.
  • Eligibility: Received the goods and found quality problems.
  • Condition: The item must be in its original condition, with all original tags, packaging, and accessories included.
  • Procedure: Contact our customer support team to initiate the return process. We'll provide a return shipping label and instructions.
  • Timeline: Refunds will be processed within 5-7 business days after receiving the returned item.
  • Amount: You'll receive a full refund of the purchase price, minus any shipping costs.
  • Method: Refunds will be issued in the original form of payment.
  • Damaged Items: Items damaged by the customer are not eligible for returns or refunds.
Warranty Claims
  • Coverage: All products are guaranteed to be brand new and original, because they are sold worldwide, so all products have no warranty by default!
Contact Us
If you have any questions or concerns about this Refund and Returns Policy, please contact us at
Changes to This Policy
We may update this Refund and Returns Policy from time to time. We'll notify you of any significant changes by posting a notice on our website.
By shopping on our website, you acknowledge that you have read, understood, and agree to be bound by this Refund and Returns Policy.
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